Yes, we have rental skates available! You can rent skates from us for $7 or bring your own. Please note, we cannot guarantee your size.

Outside food and beverages, except water, are not permitted at our location. There are onsite, indoor concessions available at our Firefly Boutique to purchase food & drink.

Your ticket is valid for the entirety of our open hours on the date that the ticket was purchased.

​The ice skating rink requires temperatures to be below 50 degrees for optimal conditions. If temperatures exceed 50 degrees, the skating rink will be closed.

We do not issue refunds for activities affected by weather such as rain, snow, or wind. If an activity is closed due to inclement weather conditions, guests will be notified at least 2 hours in advance and receive a full refund in the form of a gift card credit.

We recommend wearing at least crew length socks to prevent blisters. Winter in Wisconsin can be very chilly! We recommend full winter gear including jacket, hat, gloves and long sleeves.

For ice skating, guests should enter The Ember Lodge and check in at Firefly Boutique.

Food and beverages will also be available for purchase.

Guests of all ages are welcome to ice skate at their own risk. We have a limited number of skate walkers for those just starting out. Please note, children cannot be left unattended on the property and must be supervised at all times.